. Reference List
. A - B
. C - D
. E - F
. G - H
. I - J
. K - L
. M - N
. O - P
. Q - R
. S
. T - Z

Knowledge Base

Management Reference Library

C - D

Chaos Theory

Gleick, J. (1987). Chaos: making a new science, William Heinemann, London

Lorenz, E. (1993). The essence of chaos, UCL Press, London

Communities of Practice

Brown, John Seeley and P. Duguid (1991), 'Organisational learning and Communities of Practice: Towards a unified view of working, learning and organisation', Organisation Science, 2, 40-57.

Marshall, C et al.(1995), 'Making large scale information resources serve communities of practice', Journal of Management Information Systems, 2, 4, Spring, 65-86.

Competence, Competencies, & Capabilities

Barge, J. and Hirokawa, R. (1989). 'Towards a Communication Competency Model of Group Leadership', Small Group Behaviour, Vol. 20, No 2 167-189

Barrow, R. (1991). 'The Generic Fallacy', Educational Philosophy and Theory, Vol. 23, No 1

Battersby, D. (1994). 'The Competency Movement and Higher Education in Australia', Occasional Paper 2/94, Educational Development Unit, Charles Sturt University

Bigelow, J. (1994). 'International Skills for Managers: Integrating International and Managerial Skill Learning', Asia Pacific Journal of Human Resources, Vol 23, No 1

Bowden, J. A. and Masters, G. N., (1993). Implications for Higher Education of a Competency-based Approach to Education and Training, Canberra: AGP

Boyatzis, R. (1982). The Competent Manager, Wiley & Sons, New York

Carroll, S. and Gillen, D. (1987). 'Are the Classical Management Functions Useful in Describing Managerial Work', Academy of Management Review, Vol. 12, No 48

Cockerill, T (1989). 'The Kind of Competence for Rapid Change', Personnel Management, September edition, 52-56

Curtain, R. (1994). 'The Australian Government's Training Reform Agenda: Is It Working?', Asia Pacific Journal of Human Resources, Vol. 32, No 3 43-56

Dall'Alba, G. and Sandberg, J. (1993). 'A Competency-based Approach to Education and Training: Will it Improve Competence?', HERDSA News Vol 15, No 1 3-5

Daniel, T. (1992). 'Identifying Critical Leadership Competencies of Manufacturing Supervisors in a Major Electronics Corporation', Group and Organisation Management, Vol. 17, No 1 57-71

Dulewicz, V. (1989). 'Assessment centres as the Route to Competence', Personnel Management, November edition, 56-59

Fulop, L. (1992). Management for Australian Business, Macmillan, Melbourne

Furnham, A. (1990). 'A Question of Competency', Personnel Management, Vol. 22, No 6, p 37

Gonczi, A., Hager, P. and Oliver, L. (1990). Establishing Competency-Based Standards in the Professions, National Office of Overseas Skill Recognition, Research Paper, No 1, Canberra: AGP

Guttman, L. (1954). 'Some Necessary Conditions for Common-Factor Analysis', Psychometrika, Vol. 19, 149-161

Hamel, G. and Heene, A. (eds) (1994). 'Competence-based Competition,' Wiley

Hoefer, R. (1993). 'A Matter of Degree: Job Skills for Human Service Administrators', Administration in Social Work, Vol. 17, No 3

Hunt, J. (1995). 'Key Components in the Development of Senior Executives in Australia', Executive Development and Leadership Report: 1995, Excelsior Pacific Management Consultants

Hunt, J. and Wallace, J. (1995). 'A Competency Based Approach to Assessing Managerial Performance in the Australian Context', Paper presented at the Australian and New Zealand Academy of Management Tenth Annual Conference, James Cook University, Townsville, December 1995

Ivanoff, P. and Prentice, E. (1994). 'Management Development Best Practice: An Enterprise Perspective', HR Monthly September edition

Javidan, Mansour (1998), 'Core competence: what does it mean in practice?' Long Range Planning, 31, 1, 60-81.

Karpin, D. (1995). Enterprising Nation: Renewing Australia's Managers to Meet the Challenges of the Asia-Pacific Century, Canberra: AGP

Marginson, S. (1993). 'Generic Competencies', Higher Education Series Occasional Paper 4, Canberra: DEET

Markides, C. and Williamson, P. J., (1994). 'Related Diversification, Core Competences and Corporate Performance', Strategic Management Journal, Vol. 15, 149-165

Mascarenhas, B., Baveja, A. and Jamil, M. (1998), 'Dynamics of Core Competencies in Leading Multinational Companies', California Management Review, 40, 4, Summer, 117-32.

Nicolson, D. (1994). 'Competence: How Do You Make It Work?', HR Monthly October edition

Prahalad, C. and Hamel, G. (1990). 'The core competence of the corporation', Harvard Business Review, May-June, 71-90

Rajah, E and Wallace, J. (1992). 'Management Training Assessment: A Competency Based Approach', Malaysian Management Review, Vol. 28, No 4

Sandwith, P. (1993). 'A Hierarchy of Management Training Requirements: The Competency Domain Model', Public Personnel Management, Vol. 22, No 1 43-62

Slater W. (1992). 'The Preparation of a Generic List of Supervisory Management Skills and the Feasibility of Defining and Assessing These Skills as Competencies', Australian Institute of Management SA

Stalk, G., Evans, P. and Shulman, L. E. (1992), 'Competing on capabilities: the new rules of corporate strategy,' Harvard Business Review, March-April,

Vines, J. (1993). 'Are Generic Competency Standards For Managers Feasible?', Conference on Competency-Based Management Development, Sydney Nov 16

Wallace, J. and Hunt, J. (1996). 'An Analysis of Managerial Competencies across Hierarchical Levels and Industry Sectors', in Journal of the Australian and New Zealand Academy of Management, Vol. 2, No 1

Wills, S. (1993). 'MCI and the Competency Movement: The Case So Far', Journal of European Industrial Training, Vol. 17, No 1 9-11

Competition and Competitive Advantage

Allio, R. J. and Leontiades, M. (1990). 'Flaws in Porter's competitive diamond', Planning Review 18 (5) 28-33

Barney, J. (1991). 'Firm Resources and Sustained Competitive Advantage', in Journal of Management, Vol 17, pp. 99-120.

Barney, J. (1986). 'Organisational Culture: can it be a source of sustained competitive advantage?', in Academy of Management Review, Vol 11, pp. 656-665.

Bradley, S. P., Hausman, J. A. and Nolan, R. L. (1993). Globalisation, technology and competition: the fusion of computers and telecommunications in the 1990s, Harvard University Press, Boston

Brooks, G. R. (1995). 'Defining Market Boundaries', in Strategic Management Journal, Vol. 16, 535-549

D'Aveni, R. and Gunther, R. (1994). Hypercompetitive Rivalries, Free Press

Grant, R. M. (1991). 'The resource based theory of competitive advantage: implications for strategy formulation', California Management Review, 33 (3) 114-135

Hamel, G. and Heene, A. (eds) (1994). 'Competence-based Competition,' Wiley

Hamel, G. and Prahalad, C .K. (1994). 'Competing for the Future,' in Harvard Business Review, July-August.

Moore, J. (1993). 'Predators and Prey: A New Ecology of Competition', in Harvard Business Review, May-June, pp. 75-86.

Pfeffer, J., (1995). 'Producing Sustainable Competitive Advantage through Effective Management of People', Academy of Management Executive, Vol. 9, No 1, 55-72

Pfeffer, J., (1996). Competitive Advantage Through People, Free Press

Porter, M. (1980). Competitive Strategy: Techniques for Analysing Industries and Competitors, The Free Press, New York.

Porter, M. (1985). Competitive advantage: creating and sustaining superior performance, The Free Press, New York.

Porter, M. (1990). The Competitive Advantage of Nations, Free Press, New York.

Complexity

Beinhocker, E.D. (1999) "Robust adaptive strategies" Sloan Management Review Spring, pp 95-106

Beinhocker, E.D. (1997) "Strategy at the edge of chaos", McKinsey Quarterly no. 1 pp24-39

Pascale, R.T. (1999) "Surfing the edge of chaos", Sloan Management Review Spring, pp83-94

Computer Based Training

http://www.crn.com

Conflict Management

Folger, J. P., Poole, M. S., & Stutman, R. K. (1997). Working Through Conflict. New York: Longman.

Lewicki, Roy J.; Litterer, Joseph A.; Saunders, David M. & Minton, John W. Negotiation: Readings, Exercises and Cases (2nd edition). Irwin: Burr Ridge, IL, 1993

Marc Robert, Managing Conflict From the Inside Out. 1982. UA

Pruitt, D.G., & Carnevale, P. J. (1993). Negotiation in Social Conflict, Buckingham, England: Open University Press.

Rubin, J. Z., Pruitt, D. G., & Kim, S. H. (1994). Social Conflict: Escalation, Stalemate, and Settlement (2nd. ed.), New York: McGraw Hill.

Roger Fisher, William Ury, and Bruce Patton, Getting to Yes: Negotiating Agreement Without Giving In (2nd ed.). Penguin Books, 1991

"Konfliktmanagement", written by Friedrich Glasl. (German)

Social Conflict, Escalation, Stalemate and Negotiation by Jeffrey Rubin, Dean Pruitt, and Sung Hee Kim

The Move Crisis in Philadelphia by Hizkias Assefa and Paul Wahrhaftig

The Structure of International Conflict by C. R. Mitchell

The Mediation Process: Practical Strategies for Resolving Conflict. Chris Moore (Jossey-Bass).

The Promise of Mediation: Responding to Conflict Through Empowerment and Recognition. Bush and Folger (Jossey-Bass).

Designing Conflict Management Systems: A Guide to Creating Productive and Healthy Organizations. Costantino and Merchant (Jossey-Bass)

Susette Elgin, More on the Art of Verbal Self-Defence.

Congruence Theory

Milliman, J., Von Glinow, M. and Nathan, M. (1991). 'Organisational life cycles and strategic international human resource management in multinational companies: implications for congruence theory', Academy of Management Review, 16 (2) 318-339

Consultant (the role of)

Beer, S. (1985). Diagnosing the system for organisations, John Wiley, Chichester

Bellman, G. M. (1990). The consultant's calling: Bringing who you are to what you do, Jossey Bass, San Francisco

Dunphy, D. and Stace, D. (1992). Under new management: Australian organisations in transition, McGraw Hill, Sydney

Harrison, R. (1995). Consultant's Journey, McGraw Hill, New York

Senge, P. (1990). 'The leader's new work: Building learning organisations', Sloan Management Review, Fall, 7-23

Weisbord, M. R. (1978). Productive workplaces: Organising and managing for dignity, meaning and community, Jossey Bass, San Francisco

Corporate Governance

Allanson, G. 1995, 'A Cornerstone of Corporate Health', in Directors' Forum, October.

Australian Investment Managers' Association, 1995, Corporate Governance: A Guide for Investment Managers & A Statement of Recommended Corporate Practice', June.

Band, D. 1992, 'Corporate Governance: Why Agency Theory Is Not Enough,' in European Management Journal, December, vol. 10 no. 4, pp. 453-459.

Cameron. A. 1995, 'Corporate Governance - The Australian Securities Commission Perspective', paper presented at Corporate Governance 1995 Conference, Melbourne.

Deveson, I. 1995, 'The Gap of Trust', paper presented at Corporate Governance 1995 Conference, Melbourne.

Duerst-Lahti, G. and Kelley, R. M. (eds) (1995). Gender power, leadership and governance, University of Michigan Press, Ann Arbor

Eccles, R. G. and Mivrinac, S. C. (1995). 'Improving the Corporate Disclosure Process', Sloan Manangement Review, Summer, 11-25

Matheson, I. 1995, 'Corporate Governance and the Role of Institutional Investors', paper presented at Corporate Governance 1995 Conference, Melbourne.

Millstein, I. 1995, 'The Professional Board', paper presented at Corporate Governance 1995 Conference, Melbourne.

Millstein, I. 1995b, 'Corporate Governance in the United States', paper presented at Corporate Governance 1995 Conference, Melbourne.

Rediker, K. J. and Seth, A. 1995, 'Boards of Directors and Substitution Effects of Alternative Governance Mechanisms', in Strategic Management Journal, Vol 16, pp. 85-99.

Culture and Cultural Models of Organisations

Aldrich, H. E. 1979, Organisations and Environments, Prentice-Hall, Englewood Cliffs, N.J.

Alvesson, M. (1991). 'Organisational symbolism and ideology', Journal of Management Studies, 38(3), 207-225

Astley, W. G. (1985). 'Administrative science as socially constructed truth', Administrative Science Quarterly, 30(4), 497-513

Barney, J. (1986). 'Organisational Culture: can it be a source of sustained competitive advantage?', in Academy of Management Review, Vol 11, pp. 656-665.

Bartlett, C. and Ghoshal, S. (1994). 'Beyond the m-form: toward a managerial theory of the firm' in Strategic Management Journal, Vol 14, Special Issue, pp 23-46

Beach, D. S., (1970). Personnel: The Management of People at Work, Macmillan, New York.

Chapple, E. D. (1953). 'Applied anthropology in industry', in Kroeber, A. L. (ed), Anthropology Today, Chicago University Press, Chicago

Collins, O., Moore, D. G. and Unwalla, D. (1967). The Enterprising Man, Bureau of Business and Economic Research, Graduate School of Business, Michigan State University, East Lansing.

Czarniawska-Joerges, B. (1992). Exploring complex organisations: A cultural perspective, Sage, London

Deal, T.E., and Kennedy, A. A. (1982). Corporate Cultures: The rites and rituals of corporate life, Bantam, New York

Deal, T.E., and Kennedy, A. A. (1983). Corporate Cultures, Addison-Wesley

Dunphy, D. and Stace, D. (1992). Under new management: Australian organisations in transition, McGraw Hill, Sydney

Frankenberg, R. (1982). Custom and conflict in British society, Manchester University Press, Manchester

Frost, R., Louis, M., Lundberg, C. and Martin, J. (1991). Reframing organisational culture, Sage, London

Ghemawat, P. (1991). Commitment, Free Press

Hampden-Turner, C. (1994). Corporate Culture: How to generate organisational strength and lasting commercial advantage, Piatkus, London

Hofstede, G. (1994). Cultures and organisations: Software of the mind, Harper Collins, London

Hofstede, G., (1980) Culture's Consequences: International Differences in Work Related Values. Sage Publications, USA

Hofstede, G., (1994) Cultures and Organizations: Intercultural Cooperation and its Importance for Survival. McGraw-Hill, UK

Itzin, C. and Newman, J. (1995). Gender, culture and organisational change, Routledge, London

Kilman, R. H., Saxton, M. J. and Serpa, R. (1985). Gaining control of the corporate culture, Jossey-Bass, San Francisco

Kohls, J. and Buller, P. (1994). 'Resolving cross-cultural ethical conflict: exploring alternative strategies', Journal of Business Ethics, Vol. 13 pp 31-8

Linstead, S. and Grafton-Small, R. (1992). 'On reading organisational culture', Organisation Studies, 13(3), 331-355

Martin, J. (1990). 'Deconstructing organisation taboos: The suppression of gender conflict in organisations', Organisation Science, 1(4), 339-359

Mintzberg, H. (1989). Mintzberg on management: inside our strange world of organisations, The Free press, New York

Mintzberg, H. (1991). 'The effective organisation: Forces and Forms', Sloan Management Review, Winter, 54-67

Morgan, G. (1986). Images of Organisation, Sage, Newbury Park.

O'Hara-Devereaux, M. and Johansen, R. ( ). Globalwork: Bridging distance, culture and time, Jossey Bass, San Francisco

Peters, T. and Waterman, R. (1982). In Search of Excellence, Harper and Row, New York

Pettigrew, A. M. (1979). 'On studying organisational culture', Administrative Science Quarterly, December, 570-581

Prahalad, C. and Hamel, G. (1990). 'The core competence of the corporation', Harvard Business Review, May-June, 71-90

Quinn, J. (1992). Intelligent Enterprise, Free Press

Sathe, V. (1983). 'Implications of corporate culture: A manager's guide to action', Organisational Dynamics, Autumn, 5-23

Schein, E. (1985). Organisational Culture and Leadership, Jossey Bass

Schwartzman, H. B. (1993). Ethnography of organisations, Sage, London

Senge, P. (1990). 'The leader's new work: Building learning organisations', Sloan Management Review, Fall, 7-23

Senge, P. (1990). The Fifth Discipline: The Art and Practice of the Learning Organisation, Doubleday

Smircich, L. (1983). 'Concepts of culture and organisational analysis', Administrative Science Quarterly (28), 339-358

Smircich, L. and Morgan, G. (1982). 'Leadership: The management of meaning', The Journal of Applied behavioural Science, 18(3), 257-273

Turner, B. (1971). The industrial subculture, Macmillan, London

Turner, B. (1990). Organisational symbolism, de Gruyter, Berlin

Turner, B. (1992). 'The symbolic understanding of organisations', in Reed, M. and Hughes, M. (eds), Rethinking organisation: New directions in organisation theory and analysis, Sage, Newbury Park

Uttal, B. (1983). 'The corporate culture vultures', Fortune, October 17, 66-72

Weick, K. (1979). The Social Psychology of Organising, Addison-Wesley, Reading MA

Weick, K. (1995). Sensemaking in Organisations, Sage,

Whitley, R. (1992). 'The social construction of organisations and markets: the comparative analysis of business recipes', in Reed, M. and Hughes, M. Rethinking organisation: New Directions in organisation theory and analysis, Sage, Newbury Park

Wilkins, A. L. (1983). 'The culture audit: A tool for understanding organisations', Organisational Dynamics, Autumn, 24-38

Wood, J. D. (1997). 'Managing Across the Cultural Divide', in Business Review Weekly, March 31.

Wright, S. (1994). Anthropology of organisations, Routledge, New York

Decision Making

Hammond, J.S., Keeney, R.L. and Raiffa, H. (1998) "The hidden traps in decision making" Harvard Business Review September-October

Delphi

Bjil, R. (1992) "Delphi in a future scenario study on mental health and mental health care" Futures vol 24 pp232-250

Dalkey, N. and Helmer, O. (1962) An Experimental Application of the Delphi method to the Use of Experts Santa Monica, The RAND Corporation

Rowe, G., Wright, G. and Bolger, F. (1991). 'Delphi: a reevaluation of research and theory', Technological Forecasting and Social Change, Vol. 39, 235-251

Woudenberg, F. (12991) "An evaluation of Delphi" Technological Forecasting and Social Change vol 40, pp131-150

Diversification

Goold, M. and Luchs, K. (1993). 'Why diversify? Four decades of management thinking', Academy of Management Executive, Vol. 7, No 3.

Haspeslagh, P. and Jemison, D. (1991). Managing acquisition: creating value through corporate renewal, Free Press

Markides, C. (1996). Diversification, Refocussing and Economic Performance, MIT Press

Markides, C. and Williamson, P. J., (1994). 'Related Diversification, Core Competences and Corporate Performance', Strategic Management Journal, Vol. 15, 149-165

McGahan, A. M. and Porter, M. E. (1997). 'How Much Does Industry Matter, Really?', in Strategic Management Journal, Vol. 18 (Summer Special Issue). 15-30

Prahalad, C. K. and Bettis, R. A. (1986). 'The Dominant Logic: a New Linkage Between Diversity and Performance', Strategic Management Journal, Vol. 7, 485-501

Ramanujam, V. and Varadarajan, P. (1989). 'Research on corporate diversification: a synthesis', Strategic Management Journal, Vol 3, No 4, 523-551

Diversity

Thomas, D. A. and Ely, R. J. (1996). 'Making Differences Matter: A New Paradigm for Managing Diversity', Harvard Business Review, September-October

Document Management

Brown, J. S. and Duguid P. (1995), 'The social life of documents', Release, October, 1-12.

Brown, W. S. (1991). Introducing Econometrics, West Publishing, St Paul

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