. Reference List
. A - B
. C - D
. E - F
. G - H
. I - J
. K - L
. M - N
. O - P
. Q - R
. S
. T - Z

Knowledge Base

Management Reference Library

E - F

Electronic commerce

Armstrong, A.and Hazel, J. (1996), 'The real value of on-line communities', Harvard Business Review, May-June, 134-41.

Kosiur, D. (1997), Understanding electronic commerce, Microsoft Press, Redmond, Washington.

Row, H. (1997), The Electronic Handshake

Tapscott, D. (1996), The Digital Economy, McGraw H ill, New York

Empowerment

Argryis, C. (1998), 'Empowerment, the Emperor's New Clothes', Harvard Business Review, May-June, 98-107.

Handy, C. (1995), 'Trust and the Virtual Organisation', Harvard Business Review, May-June, 43-50.

Simons, R. (1995), 'Control in an Age of Empowerment', Harvard Business Review, March-April, 80-89

Entrepreneurship

Miller, D. 1983, 'The Correlates of Entrepreneurship in Three Types of Firms', in Management Science, Vol. 29, No. 7, July.

Shapero, A. 1975, 'The Displaced, Uncomfortable Entrepreneur', in Psychology Today, Vol. 11, No. 7, November, pp. 83-89.

Toulouse, J. M. 1980, L'Entrepreneurship au Quebec, Les Presses H. E. C., Montreal.

Environment

Hart, S. (1997). 'Beyond Greening: Strategies for a Sustainable World', Harvard Business Review, January-February, 66-77

Weiner, N., and Mahoney, T. A. 1978, 'A Model of Corporate Performance as a Function of Environmental, Organisational, and Leadership Influences', in Academy of Management Journal, 24, pp. 453-470.

Ethics

Amba-Rao, S. (1993). 'Multinational corporate social responsibility, ethics, interactions and third-World governments: an agenda for the 1900s', Journal of Business Ethics Vol 12 pp 553-72

Bellingham, R. and Cohen, B. (1990). Ethical Leadership, Human Resources Press, Amherst, Mass

Kohls, J. and Buller, P. (1994). 'Resolving cross-cultural ethical conflict: exploring alternative strategies', Journal of Business Ethics, Vol. 13 pp 31-8

Executive Compensation, Remuneration

Magnan, M. L. and St-Onge, S. (1997). 'Bank Performance and executive Compensation: A Managerial Discretion Perspective', Strategic Management Journal, Vol. 18, No 7, 573-581

Facilitation - tools

Bens, Ingrid (1999) "Facilitation Core Practices Observation Sheet" in Facilitation at a Glance, Cincinnati, Ohio: Association for Quality and Participation

Bens, Ingrid (1997) "Facilitation Skills Self-Assessment" in Facilitating with Ease! A Comprehensive Guide to the Practice of Facilitation. Sarasota, FL: Participative Dynamics.

Kiser, A. Glenn (1998). "Masterful Facilitation Skills Assessment". In Masterful Facilitation: Becoming a Catalyst for Meaningful Change (New York: American Management Association).

Glaser, Rollin. "Facilitator Behavior Questionnaire" (UK phone 01267 281661; USA phone 800 633 4533)

International Association of Facilitators, Facilitator Accreditation Board (1998). Facilitator Accreditation Guidelines for Candidates. St. Paul, MN: International Association of Facilitators (http://www.iaf-world.org).

University Associates (1980). "Facilitation Skills Inventory" and "Goals for Personal Development Inventory" in Structured Experience Kit. Tucson, AZ: University Associates (http://www.universityassociates.com/).

Bostrom and Associates. The Facilitator Role Shuffle: Assessing Critical Facilitation Behaviours. Columbia, MO: Bostrom and Associates (http://www.negia.net/~bostrom/bahome.htm).

Forecasting

Chambers, J. C., Mullick, S. K. and Smith, D. D. (1971). 'How to choose the right forecasting technique', Harvard Business Review, Vol 49, No 4, 55-64

Georgoff, D. M. and Murdick, R. G. (1986). 'Manager's guide to forecasting', Harvard Business Review, Vol. 64, No 1, 110-120

Jones, H. and Twiss, B. C. (1978). Forecasting Technology for Planning Decisions, Macmillan, London

Makridakis, S. G. (1990). Forecasting, Planning and Strategy for the 21st Century, The Free Press, London

Makridakis, S. G. and Wheelwright, S. C. (1989). Forecasting Methods for Management, John Wiley & Sons, New York

Makridakis, S. G., Wheelwright, S. C. and McGee, V. E. (1983). Forecasting: Methods and Applications, John Wiley & Sons, New York

Newbold, P. and Bos, T. (1990). Introductory Business Forecasting, South-Western Publishing Co, Cincinnati

Rowe, G., Wright, G. and Bolger, F. (1991). 'Delphi: a reevaluation of research and theory', Technological Forecasting and Social Change, Vol. 39, 235-251

Schwartz, P. (1991). The art of the long view, Doubleday, New York

Sherden, W. A. (1998). The Fortune Sellers: the big business of buying and selling predictions, John Wiley & Sons, New York

Franchising

Hoffman, R. C. and Preble, J. F.(1991). 'Franchising: selecting a strategy for rapid growth', Long Range Planning 24 (4) 74-85

Futurology

Drucker, P. F. (1997). 'Looking Ahead: Implications of the Present', in Harvard Business Review, September-October

Sherden, W. A. (1998). The Fortune Sellers: the big business of buying and selling predictions, John Wiley & Sons, New York

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