. Reference List
. A - B
. C - D
. E - F
. G - H
. I - J
. K - L
. M - N
. O - P
. Q - R
. S
. T - Z

Knowledge Base

Management Reference Library

Q - R

Quality Management

Collins, J. and Porras, J. (1994). Built to Last, Century

Oakland, J. (1989). Total Quality Management, Heinemann, London

Peters, T and Waterman, R. (1982). In Search of Excellence, Harper and Row, New York

Quinn, J. (1992). Intelligent Enterprise, Free Press


Burke, G. and Peppard, J. (eds) (1995). Examining business process re-engineering: Current perspectives and research directions, Krogan Page, London

Hammer, M. and Champy, B. (1993). Re-engineering the corporation: A manifesto for business revolution, Nicholas Brealey, London


Murphy, K.J. 1985, 'Corporate Performance and Managerial Remuneration', in Journal of Accounting and Economics, 7, pp. 11-42.

Research - Business

Babbie, E. R. (1983). The Practice of Social Research (Third edition). Wadsworth, Belmont, CA

Blaikie, N. W. H. (1993). Approaches to Social Enquiry, Polity Press, Cambridge

Gay, L. R. and Diehl, P. L. (1992). Research Methods for Business and Management, Macmillan Publishing, New York

Gummerson, E. (1991). Qualitative Methods in Management Research, Sage Publications, Newbury Park

McNeill, P (1985). Research Methods, Tavistock, London

Sekaran, U. (1992). Research Methods for Business: A Skill-Building Approach, (Second edition). John Wiley & Sons, New York

Zikmund, W. G. (1994). Business Research Methods, (Fourth edition). The Dryden Press, Orlando

Research - Market, Consumer and Social

Boyd, H. W. and Westfall, R. (1972). Marketing Research: Text and Cases, Richard Irwin, Homewood Illinois,

Churchill, G. A. (1987). Marketing Research: Methodological Foundations, The Dryden Press, Chicago

De Vaus, D. A. (1991). Surveys in Social Research, Allen and Unwin, London

Haralambos, M. and Holdborn, M. (1990). Sociology: Themes and Perspectives, Unwin Hyman, London

Lindlof, T. (1994). Qualitative Communication Research Methods, Sage Thousand Oaks, California

Marton, F. (1994). 'On the Structure of Awareness', in Borden, J. and Walsh, E. (eds), Phenomenographic Research: Variations in Method, EQARD, RMIT, Melbourne

McDaniel, C. and Gates, R. (1993). Contemporary Marketing Research, West Publishing, Minneapolis

Thurstone, L. L. and Chave, E. J. (1929). The Measurement of Attitude, University of Chicago Press, Chicago

Worcester, R. M. and Downham, J. (1986), Consumer market research handbook, McGraw Hill, London

Resource-Based View of the Firm

Barney, J. 1991, 'Firm Resources and Sustained Competitive Advantage', in Journal of Management, Vol 17, pp. 99-120.

Grant, R. M. (1991). 'The resource based theory of competitive advantage: implications for strategy formulation', California Management Review, 33 (3) 114-135

Peteraf, M. (1993). 'The Cornerstone of Competitive Advantage: A Resource-based View', Strategic Management Journal, Vol 14, pp 179-191

Wernerfelt, B. 1984, 'A resource-based View of the Firm', in Strategic Management Journal, Vol 5, pp. 285-305.

Wernerfelt, B. 1995, 'The Resource-based View of the Firm: Ten Years After', in Strategic Management Journal, Vol 16, pp. 171-174.

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